Privacy Policy

1. Introduction

Sky Smoke & Vape (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

This policy applies to information collected through our website (sky941.com), our 13 retail locations across Southwest Florida, and our loyalty program. By using our Site or making purchases at our stores, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide Directly:

  • Age verification: We verify your government-issued photo ID at the time of purchase to confirm you are at least 21 years of age, as required by Florida and federal law. We do not photograph, scan, or digitally store your ID information.
  • Loyalty program enrollment: If you choose to join our loyalty program, we collect your name, phone number, and email address.
  • Contact form submissions: If you contact us through our website, we collect the information you provide (name, email, message).
  • Job applications: If you apply for employment through our Careers page, we collect the information you submit in your application.
  • Email subscriptions: If you sign up for product alerts and deals, we collect your email address.

Information Collected Automatically:

  • Transaction data: When you make a purchase, our point-of-sale system records transaction details (items purchased, date, time, payment method, and amount). Credit and debit card processing is handled by our third-party payment processor; we do not store full card numbers.
  • Website usage data: Our Site may collect standard web analytics data such as IP address, browser type, pages visited, and time spent on the Site through cookies and similar technologies.

Information We Do NOT Collect:

  • We do not sell products online and do not collect shipping addresses or online payment information through our website.
  • We do not use facial recognition technology.
  • We do not collect biometric data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Legal compliance: Verifying customer age as required by Florida Statute Chapter 569 and federal tobacco regulations.
  • Transaction processing: Completing in-store purchases and processing payments.
  • Loyalty program: Tracking your rewards, providing cashback benefits, and communicating program updates.
  • Marketing communications: Sending product alerts, deals, and promotions to customers who have opted in. You may unsubscribe at any time.
  • Customer service: Responding to inquiries submitted through our contact form or in-store.
  • Employment: Processing job applications and communicating with applicants.
  • Site improvement: Analyzing website usage to improve user experience.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

  • Service providers: We share information with trusted third-party service providers who assist us in operating our business, including our point-of-sale system provider, payment processor, loyalty program platform, and website hosting provider. These providers are contractually obligated to protect your information.
  • Legal requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our Site.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Loyalty program data is retained for the duration of your enrollment and may be retained for a reasonable period after account closure for legal and business purposes.

8. Your Rights

Depending on applicable law, you may have the following rights regarding your personal information:

  • Access: You may request information about what personal data we hold about you.
  • Correction: You may request that we correct inaccurate personal information.
  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
  • Opt-out: You may opt out of marketing communications at any time by contacting us or using the unsubscribe link in any marketing email.

To exercise any of these rights, please contact us using the information below.

9. Children’s Privacy

Our Site and stores are not intended for persons under 21 years of age. We do not knowingly collect personal information from anyone under 21. If we learn that we have inadvertently collected information from a person under 21, we will take steps to delete that information promptly.

10. Third-Party Links

Our Site may contain links to third-party websites or services (such as social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our Site or stores after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Sky Smoke & Vape
Email: skysv941@gmail.com
Website: sky941.com

Last updated: March 28, 2026